Review Responder
Monitors Google, Trustpilot, and G2 for new reviews and drafts on-brand, personalised responses for your approval queue.
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Features
About This Agent
Your online reviews are one of the most important trust signals for new customers — and how you respond to them matters almost as much as the review itself. Review Responder monitors your business listings across Google, Trustpilot, G2, and Capterra, and drafts personalised, on-brand responses for every new review within minutes of it being posted.
For positive reviews, the agent writes warm, genuine responses that reinforce what the reviewer loved. For negative reviews, it drafts empathetic, professional replies that acknowledge the issue, offer resolution, and protect your brand reputation. You review each draft before it goes live — one click to approve, or quick edits if needed.
Monthly reporting shows your review velocity, average rating trend, common praise themes, and recurring complaint topics — giving you actionable intelligence about your customer experience.
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